Shipping policy

Shipping Policy

Thank you for shopping with us!

Because we specialize in customized and made-to-order products, each item is carefully prepared just for you. Below you'll find all the details regarding our shipping process.

Processing Time

All orders require 1–2 business days to be dispatched.
This allows us time to personalize your item and ensure it meets our quality standards.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

After dispatch, standard delivery times apply:

 Standard Shipping: 2–6 business days (depending on your location)
 Express Shipping: 1–3 business days

Please note that delivery times are estimates and may vary due to external factors such as courier delays or seasonal demand.

Shipping Rates

Shipping costs are calculated at checkout based on your selected shipping method and location.
We occasionally offer free shipping promotions—subscribe to our newsletter or follow us on social media for updates.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email with a tracking number.

Delivery Issues

If your order is delayed or missing, please contact us at contact@laliho.com.au, and we’ll assist you right away.
Please ensure your shipping address is correct at checkout—orders shipped to incorrect addresses are not eligible for a refund.